CLIENT TESTIMONIALS

What our clients say...


Own the Florida home of your dreams and start enjoying a fun family lifestyle in the 'Sunshine State'!

Thank you for your recent letter following the closing of our Florida Home. We have been continually impressed by the service you have provided. Our numerous phone calls to you have always been dealt with courteously, and our questions answered promptly and efficiently.

Being able to speak to you personally every time made it feel less like dealing with a faceless company, and more like working with a friend aware of the status of our application and we always felt in control. We would thoroughly recommend the services of British Homes Group Florida to anyone from the UK considering buying a property in Florida.

On a personal note, Gillian and I enjoyed working with you and it was always a pleasure to talk with you on the phone. Many thanks for all your help. We will make every effort to visit you when we are out in Florida.

Yours sincerely,
Adrian and Gillian
Macclesfield, Cheshire


Just thought I would drop you a line to say how pleased we have been with the way that you and your Company have helped us with the purchase of our Florida home. I have to say that I dealt with the Title Company (of my choosing), who, whilst they got the job done, weren't very efficient in dealing with the transaction and because of them not dealing with a British mortgage before, you were able to smooth things out and help the deal through to completion. We couldn't have done it without you. Keep up the good work.

Kind regards,
Roy and Melanie
Carnforth, Lancashire


I was over in Orlando this weekend but unfortunately didn't have time to come in and see you. I just wanted to thank you so much for all your help, support and professionalism you and your Company extended to me in connection with my Florida purchase. If I ever have the opportunity to recommend your Company to anyone I certainly will and the next time we buy another property in Orlando, which we will be doing, I wouldn't ever consider using anyone other than you and your Company. Thanks once again for all your help.

From a truly well satisfied customer,
John
Bexley Heath, Kent


I would like to take this opportunity to thank you for making the purchase of our new Florida villa both smooth and hassle free. I was very impressed with your professionalism and particularly your provision of continuous updates as to which stage we were up to and what to expect. I would definitely recommend your services to anyone who is thinking of buying a second home in Florida but may be nervous of the process.

Thank you once again, best of luck,
Chris and Elaine
East Riding, Yorkshire


Danny and I just wanted to send you a note to let you know what a wonderful company you are and to thank you from the bottom of our hearts for helping to make our Florida home a reality.

We came over to the US back in February for one week with the sole intention of finding a home. We had little or no direction and little or no idea how to find the right people to help us. We had lined up a couple of Real Estate agents to show us properties during our stay and although we had a nice enough day with a pleasant enough agent, we were left with no more knowledge than when we had arrived and very nearly bought something which we know now would have been a huge mistake.

A little wary as a result, we were collected by your Realtor from our hotel the next day, and within a short time, Danny and I simply adored her. Her professionalism, knowledge of the market and familiarity with 'us Brits' was such a relief and the genuine warmth and hospitality you showed us made us feel as though we had known you for years. She guided us through all the pros and cons of buying overseas, including our house as an investment as well as a second home. Without her we would of been utterly lost.

Thanks to you, we now own more than the house of our dreams, and whadaya know? We've got the most wonderful neighbours!! We can't wait to see you all in August and crack a huge bottle of Champs on the patio.

All our kindest thoughts and love,
Gail and Danny


Thanks for the letter and also for the re-certified Survey. It was nice to hear from you, we have just about managed to settle back into our normal routine and look forward to our next visit to Florida.

I would also like to thank you for ensuring we Closed whilst still in Florida, this made it so much easier as Notary Publics are few and far between over here. The lady at Choice Title was also very helpful in explaining everything to us. I have managed to change my bank account details over so it is all systems go. Once again I would like to thank you for the very professional service you gave us and look forward to meeting you some time in the future. We hope to visit again in April, maybe we will catch up with you then!

Yours sincerely,
Tim and Lorraine
Stonehouse, Glos


After fifteen years of visiting Orlando between one and three times a year and with no signs that our enthusiasm for the place and people would diminish, we decided to buy a holiday home. It was purely by chance that we came across BHG but I have to say it was the luckiest of days.

Now came the fun part of finding the house. Unlike the UK the estate agent (realtor) is able to show you any house up for sale no matter which agency it is listed with. It is therefore, essential that you have a realtor who you feel comfortable with and who is experienced in what the 'English' are looking for. Right from the start our Realtor was very enthusiastic and eminently knowledgeable.

After giving an outline of what we were looking for, we then spent the next week or so reviewing numerous emails containing pictures and details of houses which fitted our criteria. Having made a shortlist, we then arranged to fly out for five days to view properties. Upon our arrival there was a package at our Hotel containing details of the houses we were interested in along with other details that she thought might be of interest.

The next day she picked us up from our hotel and drove us to various properties we had identified. She had set aside the entire time we were there just to deal with us. We were made to feel like we were the only client that mattered and had her undivided attention. Even after the second day, when we had not managed to find what we were looking for, we gave her the news that we wanted to change our initial criteria completely, budget, location and property size.

She was not phased in the slightest. She gave a smile and said "no problem, I'll work tonight and have a new list of houses to see tomorrow." The next day we set off and by lunchtime had found a beautiful five bedroom house overlooking a lake and backing onto Disney property so we can see the fireworks from both Magic Kingdom and Epcot every night!

We cannot recommend them highly enough and the above is only a small sample of the great service they provide. I am happy for anyone to call me and If you have a spare hour I'll tell you all about it!

Phil & Janey
Essex


We are writing to thank you for all your help in our recent purchase of our new Florida villa in Hampton Lakes. (named Villa Penny and available for short term rental!).

Purchasing a home thousands of miles away and with different procedures to our own is a stressful business and the truth is we don't know what we would of done without your help. When I say 'you' I mean everyone at the British Homes Group, but I must mention in particular, Pauline and Annie, who were absoloute angels. It was our luck to have completion in the middle of Florida's worst hurricane season in history and their patience and persitence has to be admired.

Knowledge of the system is what purchasers need and I can't imagine anyone having more experience than your team.

I have already recommended your company to a number of friends and if you have any potential clients who need to speak to someone who has now been therre and done it, I have no objections to you passing on our details.

Thanks again for helping us through this and I will try to call in and see you in person on our next visit.

Kevin & Karen
West Yorks


How does one begin to say thanks to a great team? Whereas with other Companies 100% is great, with you everything was 110% or above! From the very first meeting we were put at ease and we can honestly say there is no closure to your help. You dealt with all our obstacles (and there were many). Our case was unique in difficulties but you made us feel special. From your help and guidance we would have no hesitance in referring you to all Brits buying in Florida.

From a working relationship to a friendship,
with all our love and thanks, Beryl, Erica & Alan

Thanks for all your help, which was much appreciated. We never thought the process would be as smooth as it turned out to be. We will of course give your name to any friends interested in purchasing out there. We are over in February and again in December, so maybe we will get to meet. Pass on our thanks to all again, as we know how hard they worked right up to the time of our closing.

Regards,
Diane & Philip


This is just a note to say a big thank you for the way our purchase was handled. It seems quite incredible that I only made the first inquiry on the the day we arrived home from Florida and it is now all completed.

Thank you especially for your advice about the Title Company and insisting that the Notary charged a flat fee - that saved us hundreds of pounds, as he normally charges 60 pounds per document! We were also pleasantly surprised by the way exchange rates have gone since mid August.

With many thanks once again,
Barry & Mandy


I wanted to place on file my personal recommendation of the services you provide. I found everything you did on my behalf to be not only very friendly but also carried out to the highest professional standards. It has been a pleasure dealing with BHG Florida, and with you personally, and I would certainly have no reservations in recommending your services to all wishing to buy a home in Florida.

High Regards to you and all in Florida,
Stuart


Having today received a letter confirming the closing on our Florida home. We would like to say a BIG thankyou for all your efforts and hard work during the process. You always came to us with extra bits of information or tips on how to do things without even being asked on some occasions and nothing was too much trouble - we cannot fault you!

It is for these reasons that we would not hesitate recommending you to other Florida home owners or indeed refinancing our second Florida home as soon as we are able to do so. We look forward to meeting you when we visit Florida in the near future.

Yours sincerely,
John and Lorraine


I would have no hesitation recommending BHG. The paperwork was professionally prepared and presented for ease of understanding. In fact, my refinancing was conducted in a very expeditious and courteous manner, which made the whole process much easier and far less stressful than I thought it would be.
Kind regards,
Grant


Just a brief note to say how delighted we were with the service provided by BHG during the recent purchase of our villa in Kissimmee. You responded so quickly to all our queries and pre-empted many others by explaining the proceedures well in advance. You and your colleagues obviously worked so very hard on our behalf, enabling 'closure' to be achieved well ahead of the predicted date, that we felt we just had to write to express our gratitude.

Many thanks to you all,
Lynne and John


Thank you so much for your valued assitance, time and detailed information as we transferred our mortgage from the US to the UK. We really appreciate your thoroughness and helpful manner.

It has been a pleasure working with you.
Roger and Claire


Mark and I just wanted to write to let you know how impressed we have been with the service and support that you and your staff, at BHG Florida, have provided us with in our recent purchase.

From our first meeting you made us feel fully at ease with the daunting prospect of buying a home several thousand miles away from our own native country and you and your staff showed integrity, enthusiasm and dedication above and beyond the call of duty to make sure that the whole process went without a hitch. If only the brokers in the UK would take note!

We would not hesitate to refer you or the company to others and look forward to staying in touch on both a professional and personal footing. Once again, please accept our sincerest thanks for all your hard work.

Yours truly,
Sarah and Mark


Just a line to thank you for ensuring our re-mortgage went so smoothly. As you know we were looking for a speedy and efficient service in order to take advantage of the favorable exchange rate and were extremely pleased with your response.

We are now looking for another property in Florida and will not hesitate to contact you again should we require further help.

Yours sincerely,
Adrian and Gill


Just a quick note to say thanks very much for your immense contributions with the recent mortgage for our Florida home. Initially we were concerned about arranging a mortgage for a home outside of the UK, but I am delighted to confirm that you and your Company removed the anxiety and stress from the whole process. We were very happy with the service you provided and the professional manner with which you executed the mortgage, from start to finish and beyond! We have now successfully completed on our Florida home and would like to express our appreciation for all your efforts.

With kind regards,
William


Please add us to the list of happy and grateful customers of BHG Florida. Having previously started to buy a house in Florida, only to waste time and money, we approached the idea with considerable trepidation this time.

Bad information and poor advice had taught us the lesson that a house purchase might not be a good idea for us. However, during our holiday in Florida last May, a campaign in the Orlando Sentinel re-awakened our interest and we looked at a couple of housing developments. We decided to extend our search and that's where we suddenly got lucky. We had noticed your offices on S.R.535 and thought that it could be a good place to find other developments that might fit the bill for us.

Little did we know then that we had stumbled across a one-stop house-selection-advising, finance arranging, "get things done" organization. It was a real pleasure to meet you and your colleagues; and your explanation of the role your company could play in helping us to find and buy a house in Florida helped us to see the possibilities much more clearly. All our previous enquiries had suggested that a loan would need to be secured by our home in the UK, so we were surprised that your company had the expertise and connections to arrange for the Florida home to be used as security.

Better yet, you were able to arrange for the loan to be made in sterling, which we found reassuring as a protection against currency fluctuations. Armed with this knowledge and the figures you gave us we were ready to take the next step.

Fortunately BHG Florida was there to help us take that step when you introduced us to one of your Realtor. She was prepared to show us anything we might wish to see but we thought it best to take advantage of her local knowledge and ask for her recommendations. We think that her choice was just right for us, hitting the target with the very first place we visited.

Thereafter, we had occasional hiccups with FedEx delaying documents, the title company making errors and a lack of urgency by the bank and the builders. It seemed like problems kept on mounting; then each one was solved by a call to BHG and your personal intervention.

I'd advise anyone considering a house purchase in Florida to enlist BHG Florida to act as a 'knowledgeable friend' who can advise and manage every step of the transaction. Your own time and help has been generous and invaluable. At 4,000 miles away, problems look rather big and solutions difficult to find.

Thanks to your knowledge of the Florida property purchasing system and the people who could get things done at the different companies, we were never more than a phone-call from having our concerns resolved.

Thanks again for the help, advice and the actions of yourself and the rest of the BHG Florida staff who helped us to find what we wanted, understand how to make it happen and finally facilitated the successful completion of the house purchase and the finishing touches. I hope other visitors to Central Florida who think of buying a house are also fortunate enough to look in the right direction as they drive south on S.R.535 toward U.S.192 and find their way to your office.

Please feel free to quote us as very satisfied customers.
Yours sincerely,
Frank - Milton Keynes


Please contact us for more information on homes for sale in the Disney area of Orlando.

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